REFUND POLICY

  1. Return and Exchange:

We want you to be completely satisfied with your purchase from Veersila. If for some reason you are not, we offer returns and exchanges within 1 week from the date of purchase.

  1. Qualifications for Return:

To be eligible for return or exchange, the item must be unused, in the same condition as received, and in its original packaging with all tags attached.

  1. Refund method:

Refunds will be issued in the original form of payment. If the original payment method is not available, a store credit will be issued.

  1. Return process:

To initiate a return or exchange, please contact our customer service team at Versilastore@gmail.com . Our team will guide you through the process and provide you with a return shipping label, if required.

  1. Return shipping:

Customers are responsible for the costs of return shipping unless the return is due to an error on our part or a defective product. In such cases we will offer a prepaid return shipping label.

  1. Damaged or Defective Goods:

If you receive a damaged or defective item, please contact us immediately. We will replace the item or give a full refund, including return shipping costs.

  1. Processing time:

Please allow us 7-10 business days to process your return or exchange after we receive the item.

  1. Delayed or Missing Refunds:

If you have not received your refund within the expected time frame, please check your bank account or contact your credit card company. If the problem persists, contact us at Versilastore@gmail.com .

  1. Policy changes:

Veersila reserves the right to change or update this refund policy at any time. Any changes will be effective immediately upon publication on our website.